Effective date: September 22, 2026 · Last updated: September 22, 2026
These Terms & Conditions ("Terms") govern your use of start.cwinterssupply.com and cwinterssupply.com (together, the "Site"), and any quote requests, orders, pickups, deliveries, and text or email communications with C. Winters Supply ("C. Winters Supply," "we," "us," or "our"). By using the Site or placing an order with us, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use the Site to learn about our products and services and to request quotes. You agree to provide accurate, current information when you submit a form, and to not use the Site for any unlawful purpose, to submit false or misleading requests, to interfere with the Site's operation, or to attempt to gain unauthorized access to our systems. You must be at least 18 years old to request a quote or place an order.
2. Quotes & Pricing
Quotes are estimates based on the information you provide and are not a binding offer until an order is confirmed by C. Winters Supply.
Prices, availability, and delivery fees may change without notice until your order is confirmed. Unless we tell you otherwise in writing, quotes are valid for a limited time.
Prices shown or quoted may not include applicable sales tax, delivery charges, fuel surcharges, or fees for special handling, and these will be disclosed to you before your order is confirmed.
We make reasonable efforts to keep information on the Site accurate, but errors in pricing, descriptions, or availability can occur. We reserve the right to correct errors and to decline or cancel any order affected by an error, in which case we will notify you.
3. Materials & Quantities
Natural variation: Stone, gravel, sand, soil, mulch, and bluestone are natural products. Color, size, shape, texture, and moisture content can vary from batch to batch and from photos or samples shown on the Site. Such variation is not a defect.
Quantities: Any coverage figures, calculators, or quantity suggestions we provide are estimates only. You are responsible for confirming the amount of material needed for your project. Material quantities are measured by weight or volume as stated at the time of sale, and settling or compaction after delivery is normal.
Suitability: Our team is happy to offer general guidance, but you (or your contractor or engineer) are responsible for choosing materials suitable for your project and for complying with any applicable building codes, permits, and HOA or municipal rules.
4. Delivery
Scheduling: Same-day and next-day delivery are offered when available. Delivery dates and time windows are estimates and may be affected by weather, traffic, order volume, or equipment availability. We are not responsible for delays outside our reasonable control.
Site access: You are responsible for providing a safe, clear, and accessible drop location that can support the weight of a loaded dump truck, and for telling us about any hazards, overhead wires, slopes, soft ground, septic systems, underground utilities, irrigation lines, or low-hanging branches.
Driver discretion: Our drivers may refuse to drive onto or dump in any location they believe is unsafe or could cause damage. In that case, material may be placed at the nearest safe location, such as the curb or end of the driveway.
Placement past the curb: If you request that a truck leave the public road (for example, driving onto a driveway, lawn, or job site), you accept the risk of damage to driveways, pavers, curbs, lawns, landscaping, sprinklers, and underground structures, and C. Winters Supply is not responsible for that damage, except where caused by our negligence.
Street placement: If material must be placed on a public street or sidewalk, you are responsible for obtaining any required municipal permits.
Acceptance: Please inspect material at the time of delivery or as soon as possible and contact us promptly with any concerns about the product or quantity delivered.
5. Pickup at Our Yard
You are responsible for making sure your vehicle and trailer are rated for the weight of the material you are picking up. Our staff may refuse to load a vehicle that appears overloaded or unsafe.
Loads must be properly covered and secured before leaving our yard, as required by New Jersey law. You are responsible for securing your load once loading is complete.
For everyone's safety, please follow staff instructions, stay with or in your vehicle during loading, and keep children and pets in the vehicle while on site.
Please review our posted hours before visiting.
6. Cancellations & Returns
Delivery orders may be cancelled or rescheduled at no charge before the truck has been loaded or dispatched. Orders cancelled after loading or dispatch, or deliveries that cannot be completed because of site conditions or no access, may be subject to a delivery or restocking fee.
Because bulk materials cannot be resold once delivered or mixed, bulk material is generally not returnable after it has been delivered or loaded. Packaged or bagged products in new, unopened condition may be returned at our discretion.
If there is a problem with your order, contact us and we will work with you in good faith to make it right.
7. Payment
The Site does not process payments. Payment terms, accepted payment methods, and any deposits will be communicated to you when your order is confirmed. Commercial and contractor accounts may be subject to separate credit terms agreed to in writing.
8. Calls & Text Message Terms
By checking the consent box on our forms or otherwise opting in, you agree to receive calls and text messages from C. Winters Supply at the phone number you provided, including calls and messages made with automated technology or prerecorded or artificial voice. Calls with C. Winters Supply may be recorded for quality, training, and record-keeping purposes.
Program description: Messages may include replies to your inquiries, quote follow-ups, order and delivery updates, and, if you opted in to marketing messages, promotions and seasonal offers.
Frequency: Message frequency varies based on your interactions with us.
Cost: Message and data rates may apply according to your mobile carrier plan.
Opt out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages unless you opt in again.
Consent: Consent to receive text messages is not a condition of purchase.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.
9. Email Communications
If you provide your email address, we may send you messages about your request and, where permitted, news and offers. You can unsubscribe from marketing emails at any time using the link in any email or by contacting us.
10. Intellectual Property
All content on the Site, including text, photos, graphics, logos, and design, is owned by C. Winters Supply or its licensors and is protected by copyright and trademark laws. You may view and print pages for your personal, non-commercial use, but you may not copy, reproduce, or distribute Site content without our written permission. Third-party product names and trademarks (such as Elk Brook®) belong to their respective owners.
11. Third-Party Links
The Site may link to third-party websites or services. We do not control and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk.
12. Disclaimers
The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, C. Winters Supply disclaims all warranties regarding the Site, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Site will be uninterrupted or error-free.
This section applies to the Site only. It does not limit any warranty we give you in writing for a specific product, or any warranty that cannot be excluded under applicable law.
13. Limitation of Liability
To the fullest extent permitted by law, C. Winters Supply and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or project delays, arising out of or related to your use of the Site or our products or services. Our total liability for any claim related to an order will not exceed the amount you paid for that order.
Some jurisdictions, including New Jersey, do not allow certain limitations or exclusions of liability or warranties, so some of the limitations above may not apply to you. Nothing in these Terms limits our liability for our own negligence, gross negligence, or willful misconduct where such limitation is not permitted by law, or waives any right you have that cannot be waived under New Jersey law.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless C. Winters Supply from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms, or inaccurate information you provide about a delivery site.
15. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Bergen County, New Jersey, and you consent to the jurisdiction of those courts, except where applicable law gives you the right to bring a claim elsewhere. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
16. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a new "Last updated" date and apply to use of the Site and orders placed after that date.